Make sure the drive is formatted for OS X Extended (Journaled). If it isn’t, open up Disk Utility and format is so it is. Before you do so, back up any important data on that drive.
Hi, I had the exact same problem after upgrading to Sierra on 4 October, my Apple superdrive ( DVD and CD Apple player) would not even wake up when connected to my Mac. It was just dead not even swallowing let alone spinning the disk. I tried to run the superdrive via the CD DVD player that you can find in the finder/applications, but no chance. Just spent 1h11mn with Apple Support on the phone; they were very helpful and helped to clean my Mac with remnants of Blackberry software; got rid of McKeeper ( for a good scanner download 'malwarebytes') and of many old stuff. To have your superdrive back to working: 1.
Shut down your Mac completely 2. Once the screen is completely black, connect to Superdrive 3. Turn on your Mac 4. By then the superdrive will swallow the disc but still not launch the video automatically; open the CD DVD player in the Applications and use it to use your superdrive. Next time I connected my superdrive, it launched by itself as it used to. However in order to have the self-launch, you might first need to clean your Mac especially from Blackberry software and Mackeeper.
I have the same problem. My MacBook Pro Late 2011 no longer performs the 'disc check' sound when restarting my Mac - after updating to Sierra. I've tried the SMC reset and have gone through the steps to: Sleep-Wakeup, Restart, Shut-down-Power Up. The interesting part is resetting the SMC was a recommendation, but it is not mentioned at all that the CD/DVD is even a low level control for the SMC, so why would that even be a part of fixing the CD/DVD disc insert issue? I inserted a CD so far I had to use tweezers to pull the disc back out, so I know there's no controller firing off to pull the disc in. My 'About This Mac' shows in 'Storage' I have an optical drive, so I know that much.
Greetings Cjabrams1, Thank you for using Apple Support Communities. It seems like you want to eject a disk using a Superdrive. It looks like you have already done some troubleshooting. I would recommend you read this article, it may be able to help troubleshoot the issue. Doesn't eject discs or discs eject slowly.
If the drive ejects discs slowly or appears to be struggling, insert and eject a single disc several times. Check the disc to see if it has a label or other material stuck to the disc that increases the thickness. Remove the label if possible.
If the disc will not eject, try pressing the eject key on the keyboard. Some older keyboards may use the F12 key to eject discs. If the disc will not eject, try dragging the disc icon to the trash. If the disc will still not eject, try holding down the trackpad or mouse button after restarting the computer.
The Superdrive should attempt to eject the disc. If the disc continues not to eject, reset the and try steps 1-4 again. If the disc still does not eject, or an, or make an appointment with an for additional assistance. Hi, I had the exact same problem after upgrading to Sierra on 4 October, my Apple superdrive ( DVD and CD Apple player) would not even wake up when connected to my Mac.
It was just dead not even swallowing let alone spinning the disk. I tried to run the superdrive via the CD DVD player that you can find in the finder/applications, but no chance.
![External cd drive for mac os sierra windows 7 External cd drive for mac os sierra windows 7](/uploads/1/2/5/5/125510986/994185638.jpg)
Just spent 1h11mn with Apple Support on the phone; they were very helpful and helped to clean my Mac with remnants of Blackberry software; got rid of McKeeper ( for a good scanner download 'malwarebytes') and of many old stuff. To have your superdrive back to working: 1. Shut down your Mac completely 2.
Once the screen is completely black, connect to Superdrive 3. Turn on your Mac 4. By then the superdrive will swallow the disc but still not launch the video automatically; open the CD DVD player in the Applications and use it to use your superdrive. Next time I connected my superdrive, it launched by itself as it used to. However in order to have the self-launch, you might first need to clean your Mac especially from Blackberry software and Mackeeper. I have the same problem. My MacBook Pro Late 2011 no longer performs the 'disc check' sound when restarting my Mac - after updating to Sierra.
I've tried the SMC reset and have gone through the steps to: Sleep-Wakeup, Restart, Shut-down-Power Up. The interesting part is resetting the SMC was a recommendation, but it is not mentioned at all that the CD/DVD is even a low level control for the SMC, so why would that even be a part of fixing the CD/DVD disc insert issue?
I inserted a CD so far I had to use tweezers to pull the disc back out, so I know there's no controller firing off to pull the disc in. My 'About This Mac' shows in 'Storage' I have an optical drive, so I know that much. HI, Same issue here but it's the 2nd internal optical drive (Blu-Ray RW) that's now not being recognised by Sierra. Moved up to Sierra a few days ago and the drive is visible on start up but then i'll get this warning msg after 10 mins or so saying 'you've inserted an unreadable disk.what do you want to do etc'. Spoke with Apple support and they suggested the SMC reset which didn't cure the issue. If i boot up in any other OS lower then Sierra, everything is fine.
I've turned off 'Put hard drives to sleep' in SysPrefs and changed the CD&DVD settings as suggested here but it's not made much of a difference. Would be nice if Apple had an answer to this. Just wanted to update the community on my solution to this issue. So, after consolidating info from the net, here are the steps I used to get the Superdrive to work on a 2016 13' MacBook Pro w/ Function Keys: 1. Boot in Recovery Mode (hold CMD + R when booting up) 2. Open Terminal, which should start with the Bash prompt 3. Paste nvram boot-args='mbasd=1' and hit enter 4.
Then, paste nvram boot-args to ensure 'mbasd' was set to 1 5. Restart normally 6.
Plug in Superdrive, and off you go. Following these steps to the letter worked for me. Some instructions on the next say to paste in sudo nvram boot-args='mbasd=1' to Terminal after rebooting, but you'll (probably) get the error that 'sudo doesn't exist', which is why I removed it from the command.
Also, use these steps if you're getting the nvram: Error getting variable - 'boot-args': (iokit/common) data was not found error when trying paste the above command into Terminal when login in normally. I found that installing Sierra had turned on 'Put hard drives to sleep when possible' in my Energy Saving preferences (I've installed several times and this happens consistently). For some reason Sierra tries to put the optical drive in my Mac Pro to sleep if the machine has been idle for a while! Before that the drive works fine but afterwards any attempt to use it fails (and locks up whatever is trying to use it). In my case, turning off this preference (which I didn't want on anyway) effected a complete fix.
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